Contact-Free Service Appointments at Sloane

Hours of Operation:

Preparing for Your Service Appointment:

• Please separate your car key from your other keys, we are only accepting your car key
• Please bring your vehicle's registration card AND insurance card(needed for PA State/Emissions Inspections)
• Please wear a face mask (we will be wearing them as well)
• Currently appointments are required, no walk-ins can be accommodated (except for emergency situations and first responders)
• We are not accepting waiting appointments (unless its an emergency at which time you would have to wait outside of the building)
• We ask that you are the only person in the vehicle when dropping off your car
• Customer's will have to arrange for transportation to leave the dealership after dropping off their vehicle
• We are NOT providing shuttle service, releasing loaners, or ride sharing accommodations (except for emergency situations)

When Arriving for Your Service Appointment:

• We will be checking-in one customer at a time
• When you pull onto the property, pull up to the garage doors and remain in your vehicle until you are invited to pull into the drive-thru
• Should your appointment include PA State/Emissions Inspection, please place the registration and insurance cards on your passenger seat
• Once in the drive-thru you will exit your car and leave your car key in the vehicle
• Your vehicle will be sanitized with a chemical called Bio Pledge. This is a non-harmful, bio-degradable chemical and is odorless as well as non-staining. The Bio Pledge will keep all areas applied sanitized and protected for 30 days
• We will not require any signatures for any reason
• Your Service Advisor will contact you when your service is completedto make pick up arrangements for your vehicle
• Customer's will have to arrange for transportation to leave the dealership after dropping off their vehicle
• We are not currently providing shuttle service, ride sharing accommodations or releasing loaners (except for emergency situations)

When Picking Up Your Vehicle:

• Your vehicle will have been sanitized with a chemical called Bio Pledge. This is a non-harmful, bio-degradable chemical and is odorless as well as non-staining. The Bio Pledge will keep all areas applied sanitized and protected for 30 days
• Your invoice/bill will be sent electronically by text or email
• All payments will be handled though the electronic invoice or over the phone with a credit card
• All paperwork and invoices will be left in your vehicle

Thank you from all of us at the Sloane Organization!